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Clearly and logically present which company, what is the strategy and how the company’s use of AI will benefit the customer

Clearly and logically present which company, what is the strategy and how the company’s use of AI will benefit the customer

Clearly and logically present which company, what is the strategy and how the company’s use of AI will benefit the customer

  • Watch the assigned videos on Artificial Intelligence – AI
    • Take a look at the following article to get some ideas
      1. McConnon, A. (2018, Jun 27). The future of cities (A special report) — AI helps cities predict natural disasters: New tools aim to forecast storm and earthquake damage, improving emergency response. Wall Street Journal Retrieved from http://search.proquest.com.ezproxy.library.berkeley.org/docview/2059443418?accountid=38129 (Links to an external site.)
      2. (Links to an external site.)Higgins, T. (2018, Jun 27). The future of cities (A special report) — pizza delivery gears up for a driverless era: Pizza companies are testing autonomous vehicles. but some kinks remain to be worked out. Wall Street Journal Retrieved from http://search.proquest.com.ezproxy.library.berkeley.org/docview/2059443476?accountid=38129 (Links to an external site.)
      3. Cherney, M. (2018, Jun 27). The future of cities (A special report) — there are park benches. and then there are smart park benches. Wall Street Journal Retrieved from http://search.proquest.com.ezproxy.library.berkeley.org/docview/2059443385?accountid=38129 (Links to an external site.)

Discussion

Research and present one other company (not listed above) that is making use of AI technology to support CRM initiatives. 1 to 2 pages.

  • Clearly and logically present which company, what is the strategy and how the company’s use of AI will benefit the customer
  • Your perspective on challenges of using this technology
  • Any ethical problems e.g. privacy, security, legal etc.

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