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Describe strategies that companies use to create value for their customers through effective management of their supply

Describe strategies that companies use to create value for their customers through effective management of their supply

Describe strategies that companies use to create value for their customers through effective management of their supply

Participation in all assessment activities stated in this document is required. An overall course total of 70

points is required to pass the course. Due dates and times are always in Geneva time.

Assessment 2

Description Due date and time

Weight of course total

Task 2.1: Customer Service

Assessment type: Discussion forum

Description: Describe strategies that companies use to create value for their customers through effective management of their supply.

For further details of this assessment task, please consult the activity description on the relevant week of the course site.

Week 6. 5%

Task 2.2: Forecasting

Assessment type: Quiz

Quiz on Forecasting

For further details of this assessment task, please consult the activity description on the relevant week of the course site.

Week 7 5%

Main task

Task 2.3: Midterm Assessment – Procurement and manufacturing

Assessment type: Written assignment

Description: Develop a report choosing a certain supplier based on

the information available.

See sections below for further details.

15/11/2021 14:00 20%

 

IN STR UCT ION S

Main task

Read carefully the information provided in “Additional Information” at the bottom of this brief.

Develop a written report answering to the relevant questions.

 

FORMAT

Your submission must meet the following formatting requirements:

• Submit one file(s) only.

• Required file format for main submission: PDF.

• Additional file format for additional deliverables: Not applicable.

• Additional file requirements: None

Other details:

• Font size 12

 

 

 

• Double-spaced

• Number of words: 1250

All refencing and citations require Harvard referencing style.

 

LEARN ING OUT COMES

• appraise the important role of logistics and supply chains in21st century organizations.

• evaluate and apply supply chain management techniques that results in improved customer service

and satisfaction;

 

ASSESSMENT CR IT ER IA

Criteria Accomplished (A) Proficient (B) Partially proficient (C) Borderline (D) Fail (F) Weight on assessment

Content Discussion forums:

Posts demonstrate participants’ mastery of content knowledge. This is evidenced by extensive use of concepts and terminology across most or all posts/threads.

Written:

The business issue has been correctly identified, with a competent and comprehensive explanation of key driving forces and considerations. Thorough analysis of the issue is presented.

Discussion forums:

Posts demonstrate participants’ adequate understanding of content knowledge.

Written:

The student correctly identified the issue(s), taking into account a variety of environmental and contextual drivers.

Discussion forums: Posts

demonstrate participants have not fully grasped content knowledge.

 

Written: The student correctly identified the case (issues), considering obvious environmental/contextual drivers. There is evidence of analysis, but it lacks depth.

Discussion forums:

Posts demonstrate limited understanding of content knowledge

 

The student correctly identified the issue(s) but analysis was weak. An absence of context – the work is basically descriptive with little analysis.

Discussion forums:

Posts do not demonstrate participants’ adequate understanding of content knowledge.

Written: The student

failed to correctly identify the issue(s); analysis was incorrect or too superficial to be of use; information was misinterpreted.

30%

Information

gathering

Discussion forums:

Posts draw insightful links between course content and professional practice.

Written: The student showed skill in gathering information and analyzing it for the purposes of filling the information gaps identified.

Discussion forum:

Relevant course topics are mentioned with connections to course material or topics learned with some details/elaboration.

Written: The student demonstrates coherent criteria for selecting information but needs greater depth.

Discussion forum: Relevant

course topics are mentioned with very few connections to course material or topics learned, or with no details or elaboration.

 

Written: Some evidence of sound criteria for selecting information but not consistent throughout. Needs expansion.

Discussion forum:

Relevant course topics are mentioned with very limited connections to course material or topics learned

Written: Selecting information was limited in scope. Weak criteria for the selection of necessary information.

Discussion forum:

Relevant course topics are not mentioned with connections to course material or topics learned

Written: Information was taken at face value with no questioning of its relevance or value.

20%

Conclusions Discussion forum: Discussion across the posts serves to build new ideas or stimulate further insight.

Written:

The student evaluated, analyzed, synthesized all information provided to create a perceptive set of conclusions to support the decisions and solutions.

Discussion forum: Posts mostly point to areas of agreement or disagreement and asking clarification questions about previous posts.

Written: The student evaluated, analyzed and synthesized to create a conclusion(s) which support decisions and solutions.

Discussion forum: Posts are disjointed.

Written: The student reached conclusions, but they were limited and provided minimal direction for decision-making and solutions.

Discussion forum: Little attempt is made to respond to previous comments and/or discussion questions

Written: The conclusion was reasonable but lacked depth and would not be a basis for suitable strategy development.

Discussion forum: Posts do not point to areas of agreement or disagreement and do not ask clarification questions about previous posts.

Written: The student formed a conclusion, but it was not reasonable. It was either unjustified, incorrect or unrelated to the case in hand.

25%

Suggestions Discussion forum: Participants show a lot of initiative by posting replies or comments. Participants invite peer responses and engage in meaningful interaction

Written: A realistic suggestion was chosen which would provide maximum

Discussion forum: Participants show some initiative by posting replies or comments. Participants invite responses from classmates.

Written: Relevant questions were asked and answered. A realistic suggestion was chosen.

Discussion forum:

Participants show little initiative by posting replies or comments after more than one week. Participants suggest few ideas that encourage responses.

Written: The suggestion has limited benefit but does show understanding of implications of the decision.

Discussion forum: Participants show no initiative by posting replies or comments Participants suggest no ideas that encourage responses.

Written: Implications of the decision were not considered.

Discussion forum: Participants do not show any initiative by not posting replies or comments Participants do not invite responses from classmates

Written: The student formed a conclusion, but it was not reasonable. It was either unjustified,

25%

 

 

 

benefit to the company..

incorrect or unrelated to the case in hand.

 

AD DIT ION AL INFO RMATION

You are a purchasing manager in charge of stocking a certain type of products. Weekly demand for these

products is normally distributed, with a mean of 100 and a standard deviation of 50. Holding costs are 25%,

and you must hold a level of inventory corresponding to a cycle service level of 95%.

You are faced with two suppliers, QUALITY Products and BEST Products, who offer the following terms.

QUALITY sells the products for €5,000 with a minimum order of 100, and a lead time of 1 week with a

standard deviation of 0.1 week. BEST sells the transformer for €4,800, has a minimum batch of 1,000, a lead

time of 5 weeks, and a lead-time standard deviation of 4 weeks.

1. What is the annual cost of using QUALITY as a supplier?

2. What is the annual cost of using BEST as a supplier?

3. Which supplier would you choose? Justify your choice

4. If you could use both suppliers, how would you structure your orders?

5. Describe the dimensions of supplier performance that affect total cost

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