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Developing Communications Policy

Developing Communications Policy

Developing Communications Policy

In this assignment, you will prepare a communications policy for a company that you are familiar with or a fictitious company you create. The communications policy will map the type of communications messages (e.g., organizational or strategic changes, procedural changes, information important to organizational subgroups, confidential information, unwelcome information, etc.).

Using the module readings and the Argosy University online library resources, research requirements of and methods of creating communications policy documents.

Create a communications policy document that covers the following:

  • Identify the audience
  • Describe the media (including social media) to be used
  • List and explain the appropriate approvals required
  • Explain the tools and tactics to be used

In developing your plan, you should utilize at least five peer-reviewed articles in addition to the readings from the textbook and online resources.


For your week 3 research paper due on Wednesday there is a requirement to cite and reference at least 5 peer reviewed journal articles. What is a peer reviewed journal article?    Articles are written by experts and are reviewed by several other experts in the field before the article is published in the journal in order to insure the article’s quality.

Peer reviewed articles come from journals located in the readings for this course and in the Argosy library. 

For instance in our week one module the following peer reviewed journals are offered:

  • Adkins, B. (2006). The answer to workplace conflict: Communication. Fort Worth Business Press19(22), 25.
  • Maini, B. S., & Morrel-Samuels, P. (2006). Cascading improvements in communication: Adopting a new approach to organizational communication. Physician Executive32(5) 38–43.
  • Pullen, C. (2010). Business communication 301. Journal of Financial Planning, 23(6), 50–51.
  • Robbins, S. (2009). Seven communication mistakes managers make. Harvard Management Update14(2), 3–4.
  • Sethi, D., & Seth, M. (2009). Interpersonal communication: Lifeblood of an organization. IUP Journal of Soft Skills3(3/4), 32–40.
  • Westcott, R. (2007). Re-examining the traditional communication model. The Journal for Quality and Participation30(2), 22–28.

In Module 2 here are peer reviewed journals:

• Cnhay, R. V., & Kleiner, B. H. (2013). Effective communication in virtual teams. Industrial Management, 55(4), 28–30.

  • Cohen, L., & Kassis-Henderson, J. (2012). Language use in establishing rapport and building relations: Implications for international teams and management education. Revue Management Et Avenir, (55), 185–207.
  • Congden, S. W., Matveev, A. V., & Desplaces, D. E. (2009). Cross-cultural communication and multicultural team performance: A German and American comparison. Journal of Comparative International Management12(2), 73–89.
  • Guttman, H. M. (2009). Conflict management as a core competency for HR professionals. People and Strategy32(1), 32–39.
  • Hsin Hsin, C., Shuang-Shii, C., & Shu Han, C. (2011). Determinants of cultural adaptation, communication quality, and trust in virtual teams’ performance. Total Quality Management & Business Excellence22(3), 305–329. doi:10.1080/14783363.2010.532319
  • McLean, J. (2010). Communicating across cultures. The British Journal of Administrative Management, 30–31.
  • Nickels, D. W., Parris, J. B., Gossett, C. H., & Alexander, P. S. (2009). Developing Collaboration Skills: A mixed temperament approach to teamwork. Allied Academies International Conference. Academy of Information and Management Sciences. Proceedings, 13(1), 41.
  • Sarker, S., Ahuja, M., Sarker, S., & Kirkeby, S. (2011). The role of communication and trust in global virtual teams: A social network perspective. Journal of Management Information Systems, 28(1), 273.
  • Schlenkrich, L., & Upfold, C. (2009). A guideline for virtual team managers: The key to effective social interaction and communication. Electronic Journal of Information Systems Evaluation, 12(1), 109–118.
  • Taylor, S. (2006). Communicating across cultures. The British Journal of Administrative Management, 12–13.

In Module 3 – here are the peer reviewed journals:

•Bisel, R. S., & Messersmith, A. S. (2012).    Organizational and supervisory apology effectiveness: Apology giving in work settings. Business Communication Quarterly75(4), 425–448.

  • Edelman, A. (2006). Take your feet out of your mouth: Avoiding the most common managerial communication pitfalls. Business Credit108(8), 57.
  • 14 ways to ‘Wow’ your audience. (2001). Physician Executive, 27(6), 26.
  • Veil, S. R., & Husted, R. A. (2012). Best practices as an assessment for crisis communication. Journal of Communication Management, 16(2), 131–145.

Review the module readings for weeks 4 and 5 and you will find additional peer reviewed journal articles

Remember at least 5 peer reviewed journal articles are required for your week three research paper due on Wednesday.  You must cite at least five different authors within your research paper  and list these in your references to meet this requirement.

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