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Centralized Versus Decentralized Service Delivery

Centralized Versus Decentralized Service Delivery

Centralized Versus Decentralized Service Delivery

Use your Social Policy and Social Programs text to complete the following:

Read Chapter 6, “Analysis of Service Delivery Systems and Social Policy Program Design,” pages 107–137.
Use the Capella Library to complete the following:

Atkinson, C., & Lucas, R. (2013). Policy and gender in adult social care work. Public Administration, 91(1), 159–173.

How does a centralized service delivery model differ from a decentralized service delivery model? Examine three differences in your response, using specific examples. Identify how these differences would affect agency clients. In other words, how do these models each empower or disempower clients? Use this unit’s readings to inform your discussion.

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