Your Perfect Assignment is Just a Click Away

We Write Custom Academic Papers

100% Original, Plagiarism Free, Customized to your instructions!


What is a customer order decoupling point? Why is it important?

What is a customer order decoupling point? Why is it important?

What is a customer order decoupling point? Why is it important?

BUS3500 Operations Management _ Assignment 3

Hanson College _ Spring 2021 1

Unit 4+5: Manufacturing Process

Q1. Short Answers

1. What is a customer order decoupling point? Why is it important?

2. Why is it that reducing moves, delays, and storages in a manufacturing process is a good thing?

Can they be completed eliminated?

3. What does the product-process matrix tell us? How should the kitchen of a Chinese restaurant be


4. What is the objective of assembly-line balancing? How would you deal with the situation where

one worker, although trying hard, is 20 percent slower than the other 10 people on the line?

Q2. The A call center employs 1,000 agents. Every month 50 employees leave the company, and 50 new

employees are hired.

a. How long on average does an agent work for this call center?

Suppose the cost of hiring and training a new agent is $1,000. The manager of this call center believes

that increasing agents’ salaries would keep them working longer at the company. The manager wants

to increase the average time that an agent works for the call center to 24 months, or two years.

b. If an agent works for the call center for 24 months on average, how much can the company save

on hiring and training costs over a year? Hint: first determine the current annual cost for hiring

and training, then determine the new annual cost for hiring and training.

Q3. An assembly line is to operate eight hours per day with a desired output of 240 units per day. The

following table contains information on this product’s task times and precedence relationships:

a. Draw the precedence diagram.

BUS3500 Operations Management _ Assignment 3

Hanson College _ Spring 2021 2

b. What is the workstation cycle time required to produce 240 units per day?

c. Balance this line using the longest task time.

d. What is the efficiency of your line balance, assuming it is running at the cycle time from part (b)?

Q4. For each of the following variables, explain the differences (in general) as one moves from a work-

center to an assembly line environment.

a. Throughput time (time to convert raw material into product).

b. Capital/labor intensity.

c. Bottlenecks.

Q5. How would you characterize the most important difference for the following issues when comparing a

work-center (job shop) and an assembly line?

Order Solution Now

Our Service Charter

1. Professional & Expert Writers: Homework Place only hires the best. Our writers are specially selected and recruited, after which they undergo further training to perfect their skills for specialization purposes. Moreover, our writers are holders of masters and Ph.D. degrees. They have impressive academic records, besides being native English speakers.

2. Top Quality Papers: Our customers are always guaranteed papers that exceed their expectations. All our writers have +5 years of experience. This implies that all papers are written by individuals who are experts in their fields. In addition, the quality team reviews all the papers before sending them to the customers.

3. Plagiarism-Free Papers: All papers provided by Homework Place are written from scratch. Appropriate referencing and citation of key information are followed. Plagiarism checkers are used by the Quality assurance team and our editors just to double-check that there are no instances of plagiarism.

4. Timely Delivery: Time wasted is equivalent to a failed dedication and commitment. Homework Places is known for timely delivery of any pending customer orders. Customers are well informed of the progress of their papers to ensure they keep track of what the writer is providing before the final draft is sent for grading.

5. Affordable Prices: Our prices are fairly structured to fit all groups. Any customer willing to place their assignments with us can do so at very affordable prices. In addition, our customers enjoy regular discounts and bonuses.

6. 24/7 Customer Support: At Homework Place, we have put in place a team of experts who answer all customer inquiries promptly. The best part is the ever-availability of the team. Customers can make inquiries anytime.